GUIDE

• Please fill in the form with your expected vehicle, date, time and other requests.
• We will send you a thorough quotation after we received your form.
• We will send you the payment request when all the reservation details and price are confirmed.
• We will send the payment request to your email.
• Please agree all the lending terms before you make the reservation
• After the payment is confirmed, the reservation is done. Also please check your email for reservation confirmation.

* Please contact us once before your departure date.
03 6417 0771 (reception hours：10:00〜18:00）

Please note that the following cancellation fees will apply after your reservation is confirmed.
Your reservation is considered confirmed when we send you a “Reservation Confirmation Email”.

• Cancellation after reservation: 10% of the usage fee
• 30 to 15 days before the rental date: 20% of the usage fee
• 14 to 8 days before the rental date: 30% of the usage fee
• 7 to 2 days before the rental date: 50% of the usage fee
• 1 day before the rental date: 80% of the usage fee
• On the day of rental: 100% of the usage fee

Please come to the Meguro Office on your departure date.

• Please remember to bring your license. We will need all the drivers’ license and will make copies.
• You will need to fill in some information and also sign the contract before your departure.
• After that, we will check the camper together to see if there is any scratches.
• We will explain to you how to use the facilities and some other important points.

• Please return the camper with full gasoline and we will ask for the receipt.
• If you return the camper without full gasoline, we will ask you to pay for the shortage. Also there will be 2,000 yen sevice charge.
• We will check if there is any new scratches, the fuel etc during the return. Also we will calculate the extension fee, gasoline fee and cleaning fee (if any) and request payment as well.