Chapter 1: General Provisions
Article 1 (Application of Terms and Conditions)
- The lessor (hereinafter referred to as “the Company”) shall lease rental vehicles (hereinafter referred to as
“rental cars”) to the lessee in accordance with the provisions of these rental terms and conditions (hereinafter
referred to as “the Terms”), and the lessee shall rent them accordingly. Matters not specified in the Terms shall be
governed by laws and regulations or general customs. - The Company may agree to special agreements within the scope that does not violate the spirit of the Terms, laws
and regulations, administrative notifications, and general customs. In case of special agreements, such special
agreements shall take precedence over the Terms.
Article 1-2 (Handling of Personal Information)
- The Company shall obtain and use personal information of lessees and drivers within the scope necessary for the
performance of rental contracts and proper operation of rental business. Details regarding the handling of personal
information shall be as specified in the Company’s privacy policy.
Chapter 2: Reservations
Article 2 (Reservation Application)
- When renting a rental car, the lessee may apply for a reservation by specifying in advance the vehicle class,
rental start date, rental location, rental period, return location, driver, necessity of accessories such as child
seats, and other rental conditions (hereinafter referred to as “rental conditions”) through the Company’s designated
method, after agreeing to the Terms and the Company’s prescribed rate schedule. The Company accepts reservations by
telephone and email, but shall not be responsible for any discrepancies between the reservation content and actual
conditions. - When the Company receives a reservation application from the lessee, it shall, in principle, accept the
reservation within the range of rental cars owned by the Company. In this case, the lessee shall pay the Company’s
prescribed reservation deposit, except when the Company specially recognizes otherwise.
Article 3 (Changes to Reservations)
- When the lessee wishes to change the rental conditions specified in paragraph 1 of the previous article before
concluding the rental car lease contract (hereinafter referred to as “rental contract”), the lessee must obtain the
Company’s consent in advance.
Article 4 (Cancellation of Reservations, etc.)
- The lessee may cancel the reservation through the Company’s prescribed method.
- When the lessee fails to begin the rental contract conclusion procedures even after one hour has passed from the
reserved rental start time, the reservation shall be deemed canceled, except when the Company specially recognizes
otherwise. - In the cases of the preceding two paragraphs, the lessee shall immediately pay the Company’s prescribed
reservation cancellation fee (cancellation charge) to the Company. - When a reservation is canceled due to the Company’s circumstances, or when a rental contract is not concluded, the
Company shall return all or part of the received reservation deposit in accordance with the Company’s regulations. - When a rental contract cannot be concluded due to accidents, theft, non-return, recalls, natural disasters, or
other reasons not attributable to either the lessee or the Company, the reservation shall be deemed canceled. - The Company and the lessee shall make no mutual claims regarding the non-conclusion of the rental contract, except
in cases specified in these Terms.
Article 5 (Exemption)
- The Company and the lessee shall make no mutual claims regarding the cancellation of reservations or
non-conclusion of rental contracts, except in cases specified in Article 4 of the Terms.
Article 6 (Agency for Reservation Services)
- The lessee may apply for reservations at travel agencies and affiliated companies (hereinafter referred to as
“agents”) that handle reservation services on behalf of the Company. - A lessee who makes the application specified in the preceding paragraph to an agent may apply for changes or
cancellations of reservations only to that agent, and for reservation changes, must obtain the Company’s consent
through the agent.
Chapter 3: Rental
Article 7 (Conclusion of Rental Contract)
- The lessee shall specify the rental conditions defined in paragraph 1 of Article 2 of the Terms, and the Company
shall specify the rental conditions according to the Terms, rate schedule, etc., to conclude the rental contract.
However, this excludes cases where the lessee or driver falls under any of the items in paragraph 1 or paragraph 2
of Article 8 of the Terms. - When a rental contract is concluded, the lessee shall pay the Company the rental fee specified in paragraph 1 of
Article 10 of the Terms. - Based on the Ministry of Land, Infrastructure, Transport and Tourism notification (1), the Company requires the
lessee to present and submit copies of the driver’s license of the driver designated by the lessee (hereinafter
referred to as “the driver”) when concluding the rental contract, in order to record in the rental ledger and rental
certificate specified in paragraph 1 of Article 13 of the Terms the driver’s name, address, type of driver’s license
(2), and driver’s license number, or to attach a copy of the driver’s license. In this case, the lessee shall
present to the Company their own driver’s license when they are the driver, or the driver’s license of the driver
when the lessee and driver are different, and submit copies thereof. (1) The basic notification from the supervisory
authority refers to items 2.(10) and (11) of the Ministry of Land, Infrastructure, Transport and Tourism Automobile
Transport Bureau Director’s notification “Basic Notification Regarding Rental Cars” (Automobile Tourism No. 138,
June 13, 1995). (2) Driver’s license refers to the driver’s license in the format specified in Road Traffic Law
Enforcement Regulations Article 19, Attached Form No. 14, among the driver’s licenses stipulated in Article 92 of
the Road Traffic Law. International driver’s licenses or foreign driver’s licenses stipulated in Article 107-2 of
the Road Traffic Law are treated equivalent to driver’s licenses. - When concluding the rental contract, the Company may request the lessee and driver to submit identification
documents other than the driver’s license and may take copies of the submitted documents. - When concluding the rental contract, the Company shall request notification of mobile phone numbers and other
contact information for communicating with the lessee and driver. - When concluding the rental contract, the Company may request payment of rental fees from the lessee by cash,
credit card, or other payment methods, and may specify the payment method.
Article 8 (Refusal to Conclude Rental Contract)
- When the lessee or driver falls under any of the following items, the rental contract cannot be concluded and the
reservation may be canceled:
(1) When they do not possess the driver’s license necessary to operate the rental car to be rented, or when they
fail to present the driver’s license or submit a copy thereof to the Company
(2) When they are recognized as being under the influence of alcohol
(3) When they are recognized as showing symptoms of intoxication from narcotics, stimulants, paint thinner, etc.
(4) When accompanying children under 6 years old without a child seat
(5) For motorcycle rental cars, when less than one year has passed since obtaining the applicable driver’s license,
or when there are concerns about driving proficiency even if more than one year has passed since obtaining the
license
(6) When recognized as belonging to designated violent groups, organizations related to designated violent groups,
or other antisocial organizations
(7) When engaging in violent acts toward the Company’s employees or other related parties in transactions with the
Company, or demanding costs exceeding reasonable limits, or using intimidation to interfere with the Company’s
business
(8) When spreading rumors, using deception or intimidation to damage the Company’s credit, or interfering with
business - When the lessee or driver falls under any of the following items, the Company may refuse to conclude the rental
contract:
(1) When the driver specified at the time of reservation differs from the driver at the time of rental contract
conclusion
(2) When failing to comply with the requests in paragraphs 4 to 6 of Article 7
(3) When there is a history of late payment of rental fees or other debts to the Company in past rentals
(4) When there is a history of acts listed in each item of Article 17 in past rentals
(5) When there is a history of automobile insurance not being applied in past rentals
(6) When there are no automobiles available for rental
(7) When other conditions prescribed by the Company are not met - In cases of the preceding two paragraphs, when a reservation has already been established with the lessee, it
shall be treated as a cancellation of the reservation, and the lessee shall immediately pay the Company’s prescribed
reservation cancellation fee to the Company. The Company shall return the received reservation deposit to the lessee
when payment of the reservation cancellation fee is received from the lessee.
Article 9 (Establishment of Rental Contract, etc.)
- The rental contract shall be established when the lessee pays the rental fee to the Company and the Company
delivers the rental car to the lessee. In this case, the received reservation deposit shall be applied as part of
the rental fee. - The delivery in the preceding paragraph shall be performed at the rental location specified in paragraph 1 of
Article 2 at the rental start date and time specified in the same paragraph.
Article 10 (Rental Fees)
- Rental fees refer to the total amount of the following fees, and the Company shall separately specify the amount
or calculation basis for each:
(1) Basic fee
(2) Damage waiver fee
(3) Equipment usage fee
(4) Vehicle delivery and pickup fee
(5) Other fees prescribed by the Company - The basic fee shall be based on the rates that the Company has filed with and is implementing under the Regional
Transport Bureau Director at the time of rental car lending. When rental fees are revised after completing a
reservation as defined in these Terms, the prices specified in the rate schedule applied at the time of reservation
shall be the rental fees.
Article 11 (Changes to Rental Conditions)
- When the lessee wishes to change the rental conditions specified in paragraph 1 of Article 7 after concluding the
rental contract, the lessee must obtain the Company’s consent in advance. - The Company may not consent to changes when changes to rental conditions in the preceding paragraph would
interfere with rental operations.
Article 12 (Inspection, Maintenance, and Confirmation)
- The Company shall lend rental cars that have undergone inspections as specified in Article 47-2 (Daily Inspection
and Maintenance) and Article 48 (Periodic Inspection and Maintenance) of the Road Transport Vehicle Law and have
received necessary maintenance. - The lessee or driver shall confirm that the inspection and maintenance specified in the preceding paragraph have
been implemented and that there are no maintenance defects in the rental car through inspection of the vehicle
exterior and equipment based on the Company’s prescribed inspection sheet, and that the rental car meets the rental
conditions. - When maintenance defects are discovered in the rental car through the confirmation in the preceding paragraph, the
Company shall immediately implement necessary maintenance. - Child seats shall be properly installed by the lessee or driver at their own responsibility, and the Company shall
bear no responsibility regarding the installation of child seats.
Article 13 (Issuance and Carrying of Rental Certificate, etc.)
- When delivering a rental car, the Company shall issue a prescribed rental certificate recording the matters
determined by the Regional Transport Bureau Director to the lessee or driver. - The lessee or driver must carry the rental certificate issued in the preceding paragraph from the time of
receiving delivery of the rental car until returning it to the Company (hereinafter referred to as “during use”). - When the lessee or driver loses the rental certificate, they shall immediately notify the Company and follow the
Company’s instructions. - When returning the rental car, the lessee or driver shall simultaneously return the rental certificate to the
Company.
Chapter 4: Use
Article 14 (Management Responsibility)
- During use of the rental car, the lessee or driver shall use and store the rental car with the duty of care of a
prudent manager.
Article 15 (Daily Inspection)
- The lessee or driver shall perform the inspection specified in Article 47-2 (Daily Inspection and Maintenance) of
the Road Transport Vehicle Law and implement necessary maintenance before daily use of the rental car during use.
Article 16 (Prohibited Acts)
- The lessee or driver shall not engage in the following acts during use:
(1) Using the rental car for automobile transport business or similar purposes without obtaining the Company’s
consent and permits based on the Road Transport Law
(2) Using the rental car for purposes other than prescribed, or allowing persons other than the driver recorded on
the rental certificate specified in Article 13 and persons approved by the Company to drive
(3) Subleasing the rental car or using it as collateral, or any other acts that would infringe upon the Company’s
rights
(4) Forging or altering the automobile registration number plate or vehicle number plate of the rental car, or
modifying or remodeling the rental car to change its original condition
(5) Using the rental car for various tests or competitions, or for towing or pushing other vehicles without
obtaining the Company’s consent
(6) Using the rental car in violation of laws and regulations or public order and morals
(7) Drunk driving
(8) Taking out damage insurance on the rental car without the Company’s consent
(9) Taking the rental car outside Japan
(10) Using the rental car for filming or events without obtaining the Company’s consent
(11) Other acts that violate the rental conditions specified in Article 7
Article 17 (Measures in Case of Illegal Parking)
- When the lessee or driver illegally parks the rental car as defined in the Road Traffic Law during use, they shall
follow the following procedures: (1) Appear at the police station having jurisdiction over the area where the
illegal parking occurred and immediately pay the traffic violation fine themselves (2) Bear all costs associated
with illegal parking such as towing, storage, and pickup - When the Company receives notification from the police regarding parking violations of the rental car, the Company
shall contact the lessee or driver and give the following instructions, and the lessee or driver shall comply with
these instructions: (1) Promptly move the rental car (2) Appear at the police station having jurisdiction over the
area where the illegal parking occurred by the end of the rental period or at a time designated by the Company to
process the violation - When the rental car has been moved by the police, the Company may, at its discretion, retrieve the rental car from
the police itself. - When the rental period is exceeded due to illegal parking by the lessee and driver, the lessee shall pay
additional rental fees for the excess period. - After giving the instructions in the preceding paragraph, the Company shall, at its discretion, confirm the status
of violation processing through traffic violation notices, payment slips, receipts, etc., and when the lessee or
driver has not processed the violation, the Company shall repeatedly give the instructions in the preceding
paragraph until violation processing is completed. - When the lessee or driver does not comply with the instructions in the preceding paragraph, the Company may cancel
the rental contract without any notice or demand and immediately request return of the rental car, and shall request
the lessee or driver to personally sign a prescribed document (hereinafter referred to as “acknowledgment”)
acknowledging the fact of parking violations and agreeing to comply with legal measures as violators by appearing at
police stations, and the lessee or driver shall comply with this. - When the Company deems it necessary, it may provide necessary cooperation for pursuing responsibility regarding
parking violations against the lessee or driver by submitting acknowledgments, rental certificates, and other
materials to the police, and may take necessary measures such as submitting written explanations specified in
paragraph 6 of Article 51-4 of the Road Traffic Law, acknowledgments, rental certificates, and other materials to
the Public Safety Commission and reporting the facts. - When the Company receives a parking violation fine payment order under paragraph 4 of Article 51-4 of the Road
Traffic Law and pays the parking violation fine, or when the Company bears costs for searching for the lessee or
driver and moving, storing, or picking up the rental car, the lessee or driver shall be responsible for compensating
the Company for the parking violation fine equivalent amount and costs borne by the Company, and shall pay these
amounts to the Company by the deadline designated by the Company. When the lessee or driver pays the parking
violation fine equivalent amount to the Company, and the parking violation fine payment order is canceled due to the
lessee or driver paying the traffic violation fine or being prosecuted, resulting in the Company receiving a refund
of the parking violation fine, the Company shall return the refunded parking violation fine equivalent amount to the
lessee or driver. - When the Company receives the parking violation fine payment order in the preceding paragraph, or when the lessee
or driver does not pay the amount requested in the preceding paragraph by the deadline designated by the Company,
the Company may refuse future rental car lending to the lessee or driver.
Chapter 5: Return
Article 18 (Return Responsibility)
- The lessee or driver shall return the rental car and equipment to the Company at the designated return location
(or the changed return location when the return location has been changed under paragraph 1 of Article 11) by the
end of the rental period. - When the lessee or driver violates the provisions of the preceding paragraph, except when the violation is due to
natural disasters or other force majeure, they shall pay the Company an amount equivalent to rental fees
corresponding to the period from the end of the rental period until the rental car and equipment are returned. When
the Company suffers damage due to violation of the provisions of the preceding paragraph, the lessee shall
compensate for all such damage. - When the lessee or driver cannot return the rental car and equipment within the rental period due to natural
disasters or other force majeure, they shall not be liable for damage occurring to the Company. In this case, the
lessee or driver shall immediately contact the Company and follow the Company’s instructions.
Article 19 (Confirmation at Return, etc.)
- The lessee or driver shall replenish gasoline and other fuel and return the rental car and equipment in the
presence of the Company. In this case, they shall return it in the same condition as at the time of delivery,
excluding parts that have worn or deteriorated through normal use. Gasoline replenishment may be substituted by
paying an amount equivalent to supplementary gasoline costs as specified in paragraph 2 of Article 21. - When returning the rental car, the lessee or driver shall confirm that there are no belongings of the lessee,
driver, or passengers left in the rental car and return it accordingly, and the Company shall bear no responsibility
for storage of belongings after return of the rental car.
Article 20 (Fees for Rental Period Extension)
- When the lessee or driver extends the rental period under paragraph 1 of Article 11, they shall pay the Company
the total amount of the following items (hereinafter referred to as “extension fees”) when returning the rental
car:
(1) The difference between the sum of rental fees corresponding to the extended rental period and rental fees
corresponding to the pre-extension rental period plus the Company’s prescribed excess charges, and the paid rental
fees
(2) When the lessee joined the damage waiver system at the time of rental contract conclusion, the difference
between the damage waiver fee corresponding to the rental period at the time of extension and the paid damage waiver
fee - When the lessee or driver must extend the rental period or change the return location due to unavoidable
circumstances, they must contact the departure office within the return deadline to obtain consent. When the lessee
returns without obtaining consent and exceeds the rental period, they shall pay a penalty fee equivalent to the
actual damage amount incurred by the Company in addition to the extension fees specified in the preceding paragraph.
However, the amount of the penalty fee shall be limited to the standard amount separately determined by the Company.
Article 21 (Settlement)
- When there are unsettled amounts such as extension fees and return location change penalty fees (hereinafter
referred to as “unsettled amounts”) at the time of rental car return, the lessee or driver shall immediately pay
such unsettled amounts to the Company. - When gasoline and other fuel are not replenished at the time of rental car return, the lessee or driver shall
immediately pay the Company an amount calculated according to the Company’s prescribed conversion table based on the
mileage during use (hereinafter referred to as “fuel settlement amount”).
Article 22 (Measures in Case of Non-Return)
- When the lessee or driver does not return the rental car and equipment to the designated return location despite
the expiration of the rental period and does not respond to the Company’s return requests, or when the rental car or
equipment is deemed non-returned, the Company shall take civil and criminal legal measures. - When the situation in the preceding paragraph applies, the Company shall take necessary measures including
interviews with family members, relatives, workplace personnel, and other related parties of the lessee or driver
and activation of vehicle location information systems to confirm the whereabouts of the rental car and equipment. - In cases falling under paragraph 1 of this article, the lessee or driver shall pay the Company rental fees
equivalent to the period from the end of the rental period until the Company recovers the rental car and equipment,
and shall be responsible for compensating for damage given to the Company as specified in Article 27 (including
costs required for searching and recovering the rental car and searching for the lessee or driver). - When the Company cannot contact the lessee or driver for three or more days from the rental period expiration date
without return of the rental car, the Company shall deem that theft of the rental car has occurred by the lessee or
driver. In this case, a theft report shall be submitted to the competent police station.
Chapter 6: Measures for Breakdowns, Accidents, and Theft
Article 23 (Measures When Breakdown is Discovered)
- When the lessee or driver discovers an abnormality or breakdown in the rental car during use, they shall
immediately stop driving, contact the Company, and follow the Company’s instructions. - When the abnormality or breakdown specified in the preceding paragraph is due to the intentional act or negligence
of the lessee or driver, they shall be responsible for compensating the Company for damage (including costs required
for pickup and repair of the rental car) as specified in Article 27. - When rental car breakdown is due to defects that existed before lending to the lessee, the Company shall provide
alternative rental cars to the lessee. - When the lessee does not accept provision of the alternative rental car in the preceding paragraph, or when the
Company cannot provide an alternative rental car, the rental contract shall be terminated, and the Company shall
return to the lessee the remaining amount after deducting rental fees and damage waiver fees corresponding to the
period from lending to rental contract termination from the received rental fees and damage waiver fees.
Article 24 (Measures When Accident Occurs)
- When an accident involving the rental car occurs during use, the lessee or driver shall immediately stop driving,
take legal measures regardless of the size of the accident, and take the following measures:
(1) Immediately report the accident situation to the Company and follow the Company’s instructions
(2) When repairing the rental car based on the instructions in the preceding item, do so at the Company or a factory
designated by the Company, except when the Company approves otherwise
(3) Cooperate with investigations by the Company and insurance companies contracted by the Company regarding the
accident, and submit documents required by the Company without delay
(4) When making settlements or other agreements with the other party regarding the accident, obtain the Company’s
consent in advance - In addition to taking the measures in the preceding paragraph, the lessee or driver shall handle and resolve the
accident at their own responsibility. - The Company shall provide advice regarding accident handling for the lessee or driver and cooperate in its
resolution.
Article 25 (Measures When Theft Occurs)
- When theft of the rental car occurs during use, or when other damage is suffered, the lessee or driver shall take
the following measures:
(1) Immediately report to the nearest police
(2) Immediately report the damage situation to the Company and follow the Company’s instructions
(3) Cooperate with investigations by the Company and insurance companies contracted by the Company regarding theft
and other damage, and submit documents required by the Company without delay
Article 26 (Termination of Rental Contract Due to Inability to Use)
- When the rental car becomes unusable during use due to accidents, theft, or other reasons (hereinafter referred to
as “accidents, etc.”) (including when it no longer meets standards specified in the Road Transport Vehicle Law and
other laws and regulations), the rental contract shall terminate, and the lessee or driver shall immediately return
the rental car and equipment to the Company as specified in Chapter 5. - In the case of the preceding paragraph, when there are unsettled amounts or fuel settlement amounts, the lessee
shall immediately pay these to the Company as specified in Chapter 5, and shall be responsible for compensating the
Company for damage (including costs required for pickup and repair of the rental car) as specified in Article 27,
and the Company shall not return the received rental fees and damage waiver fees. - When accidents, etc. occur due to reasons not attributable to the lessee, driver, or Company, the Company shall
return to the lessee the remaining amount after deducting rental fees and damage waiver fees corresponding to the
period from lending to rental contract termination from the received rental fees and damage waiver fees. - Except for the measures specified in this article, the lessee or driver cannot make any claims other than those
specified in this article against the Company regarding damage arising from inability to use the rental car.
Chapter 7: Compensation
Article 27 (Compensation and Business Compensation)
- When the lessee or driver causes damage to third parties or the Company during use of the rental car, they shall
compensate for such damage. However, this excludes cases due to reasons not attributable to the lessee and driver. - Regarding the Company’s damage in the preceding paragraph, for damage due to the Company’s inability to use the
rental car or equipment due to accidents, theft, breakdowns, contamination, odors, etc. attributable to the lessee
or driver, the lessee or driver shall pay damage compensation to the Company as a separately specified Non-Operation
Charge. - When the lessee or driver violates the provisions specified in Article 16, paragraph 1, item 7 (prohibition of
drunk driving) and causes an accident, they shall be responsible for compensating the actual damage amount incurred
by the Company. When damage to the Company due to such violation is difficult to prove, the lessee or driver shall
pay the Company a penalty fee equivalent to the standard amount separately determined by the Company.
Article 28 (Insurance)
- When an accident involving the rental car occurs during use, insurance money shall be paid within the limits
described in the special provisions below (hereinafter referred to as “compensation limits”) through the damage
insurance contract that the Company has concluded for the rental car. When compensation for rental car accidents is
possible through damage insurance contracts independently joined by the lessee or user, this shall take priority
over the Company’s damage insurance contract for rental cars. [Compensation Limits]- Personal injury insurance: Unlimited per person (including amounts under compulsory automobile liability
insurance) - Property damage insurance: Unlimited per accident
- Passenger insurance: 30 million yen per person
- Personal injury insurance: Unlimited per person (including amounts under compulsory automobile liability
- When insurance policy exemption clauses apply, the insurance money specified in paragraph 1 of this article shall
not be paid. Main exemption clauses are as follows:
(1) Accidents due to intentional acts or gross negligence
(2) Accidents due to unlicensed driving, drunk driving, or driving under the influence of drugs
(3) Damage due to earthquakes, volcanic eruptions, or tsunamis
(4) Damage due to war, civil war, or similar incidents
(5) Damage due to nuclear fuel materials, etc.
(6) Other exemption clauses specified in the insurance policy - Damage for which insurance money is not paid and damage exceeding compensation limits shall be entirely borne by
the lessee or driver. - When the Company pays damage money that should be borne by the lessee or driver, the lessee or driver shall
immediately reimburse the Company for the amount paid by the Company. - The deductible amounts under paragraphs 1 or 2 of this article shall be borne by the lessee or driver. However,
when the lessee joins the damage waiver system at the time of rental contract conclusion and pays the damage waiver
fee, and the accident does not fall under any of the following, the Company shall bear the deductible amount:
(1) Unreported accidents to police and the Company
(2) Accidents for which insurance money is not paid
(3) Accidents occurring after falling under items 1 to 4 of paragraph 1 of Article 8 or each item of Article 16
after lending
(4) Accidents occurring after unauthorized extension of the rental period - Negligence in driving on non-public roads (such as circuit tracks), rough roads, automobile racing, and reckless
driving may not be covered by insurance compensation and may result in full liability for the lessee or driver.
Chapter 8: Cancellation
Article 29 (Cancellation of Rental Contract)
- When the lessee or driver violates the Terms during use, or when they fall under any of the items in paragraph 1
or paragraph 2 of Article 8, the Company may cancel the rental contract and request return of the rental car without
any notice, and in this case, the lessee or driver shall immediately return the rental car and equipment to the
Company as specified in Chapter 5, and when there are unsettled amounts or fuel settlement amounts, shall
immediately pay these to the Company. - In the case of the preceding paragraph, the Company shall not return any of the received rental fees, damage
waiver fees, etc. to the lessee.
Article 30 (Consensual Cancellation)
- Even during use, the lessee may cancel the rental contract with the Company’s consent upon payment of a separately
specified cancellation fee. In this case, the Company shall return to the lessee the remaining amount after
deducting rental fees and damage waiver fees corresponding to the period from lending to return from the received
rental fees and damage waiver fees. - When making the cancellation in the preceding paragraph, the lessee shall pay the Company’s prescribed
cancellation fee. - In addition to the cancellation fee, when there are unsettled amounts or fuel settlement amounts, the lessee or
driver shall immediately pay these to the Company as specified in Article 21.
Chapter 9: Miscellaneous Provisions
Article 31 (Set-off)
- When the Company has monetary obligations to the lessee or driver based on the Terms, it may set off against the
lessee’s or driver’s monetary obligations to the Company at any time.
Article 32 (Consumption Tax)
- The lessee or driver shall pay consumption tax (including local consumption tax) imposed on transactions based on
the Terms to the Company.
Article 33 (Delay Damages)
- When the lessee, driver, or Company fails to perform monetary obligations based on the Terms, they shall pay delay
damages to the other party at an annual rate of 14.6%.
Article 34 (Detailed Rules)
- The Company may separately establish detailed rules for the Terms, and such detailed rules shall have the same
effect as the Terms. - When the Company establishes separate detailed rules, it shall post them on the Company’s website and record them
in brochures and rate schedules issued by the Company. The same applies when changes are made.
Article 35 (Agreed Jurisdiction Court)
- When disputes arise regarding rights and obligations based on the Terms, the district court or summary court
having jurisdiction over the location of the Company’s head office and business offices and the rental location
shall be the exclusive agreed jurisdiction court for the first instance.
Article 36 (Supplementary Provisions)
- These Terms shall come into effect from April 1, 2025.
End of Terms and Conditions
別紙
【予約取消料(キャンセル料)】
- 予約後のキャンセルの営業時間内……………………利用総額の10%
- 貸出日30日前から15日前までの営業時間内……………………利用総額の20%
- 貸出日14日前から8日前までの営業時間内…………利用総額の30%
- 貸出日7日前から2日前までの営業時間内…………………………利用総額の50%
- 貸出日1日前までの営業時間内…………………………利用総額の80%
- 貸出日当日の営業時間内…………………………利用総額の100%
※18時以降のキャンセルは、翌日のキャンセル扱いとなります。
【ノンオペレーションチャージ(NOC)】
- レンタカー
走行に支障のない軽微なキズ(概ね5cm以内)※1箇所につき 20,000円
自走して返却予定場所に返還された場合(修理期間が1か月以内の場合 100,000円
自走して返却予定場所に返還された場合(修理期間が1か月以上の場合) 200,000円
自走できず、返却予定場所に返還されなかった場合 300,000円 - 備品
使用不能の場合……………代替品の購入金額の100%
修理を要する場合…………修理日数×該当品の1日あたりのレンタル料金×50%
【個人情報の取り扱い】
- 当社が借受人又は運転者の個人情報を取得し、利用する目的は以下のとおりです。
- レンタカー事業許可を受けた事業者として、貸渡契約締結時に貸渡証を作成するなど、事業許可の条件として義務付けられている事項を遂行するため
- 借受人又は運転者にレンタカー及びこれらに関連したサービスの提供をするため
- 借受人又は運転者の本人確認及び審査をするため
- レンタカー、中古車、その他の当社において取り扱う商品及びサービス、並びに各種イベント、キャンペーン等の開催について、宣伝印刷物の送付、Eメールの送信等の方法により、借受人又は運転者にご案内するため
- 当社の取り扱う商品及びサービスの企画開発、又はお客様満足度向上策の検討を目的として、借受人又は運転者にアンケート調査を実施するため
- 個人情報を統計的に集計、分析し、個人を識別、特定できない形態に加工した統計データを作成するため
- 記利用目的に定めていない目的で借受人又は運転者の個人情報を取得する場合には、あらかじめその利用目的を明示して行います。
以上